Return & Refund Policy

Last Updated: June 2026

At BloomPillow, customer satisfaction is our highest priority. If you are not completely satisfied with your purchase, we offer a 30-day free return and refund policy.

Eligibility for Returns

You may return eligible products within 30 days of receiving your order.

To qualify for a return:

• The item must be unused and in its original condition.
• Original packaging should be included whenever possible.
• Proof of purchase is required.

Free Returns

BloomPillow provides free return shipping for all eligible returns. Please contact our support team before sending any item back so we can provide return instructions.

Refund Process

Once your returned item has been received and inspected, we will notify you of the approval status of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Exchanges

If you receive a defective, damaged, or incorrect product, please contact us immediately. We will arrange a replacement at no additional cost.

Non-Returnable Items

We reserve the right to refuse returns that:

• Are returned after 30 days.
• Show signs of misuse or abnormal wear.
• Do not meet the conditions outlined in this policy.

Contact Information

Email: support@bloompillow.store

Phone: 0 (250) 619-6661

BloomPillow reserves the right to modify this policy at any time without prior notice.